With Shaw BlueCurve TV, you can watch live sports in 4K and stream 4K content from your favourite apps. This article covers how to access and record 4K content from your BlueCurve TV Player. For an overview of 4K service including requirements and available channels, visit About: 4K TV service.
Note: The BlueCurve TV mobile or web app does not support playback of 4K content (live or recorded) at this time.
Video resolution settings
To ensure you're seeing content in 4K, when available, check that the Video Output Resolution is set to 4K UHD (Best Available) in the settings on BlueCurve TV. This setting is found by navigating to Settings > Video Display with your BlueCurve TV remote.
At any time, you can tune directly to a 4K channel by simply entering the channel number from the keypad on your BlueCurve TV remote. 4K channels appear in the BlueCurve TV Guide with channel logos and information showing that they're 4K/UHD.
You can find 4K channels in the HD Channels and Free To Me Guide Views, or by searching via Smart Search or voice command.
If you're on a HD channel and there's a 4K feed available for the program you're watching, BlueCurve TV will notify you with a prompt to tune to the 4K channel:
“Good news! This program is available in pixel-perfect 4K Ultra HD.”
To turn these notifications off, go to Settings > Preferences > General and toggle Prefer Best Available Resolution.
Availability of 4K content depends on the app and may require an additional subscription from that streaming service provider. A minimum 25 Mbps Internet connection is required for streaming 4K content.