Shaw Support: TV Troubleshooting

How To: Connect your Shaw TV Player (DCT700)

This article will help you set up and activate your Shaw TV Player (DCT700). If you have a different Shaw TV player, click here. If you need answers to other common Self Connect questions, our Self Connect FAQ article has you covered. Before you begi... Read more

How To: Stream music with Stingray on BlueCurve TV

The Stingray app is a free value add for all BlueCurve TV customers. You can search 50+ channels of music by genre or channel. Features include profiles, saved channels, recently played, and usage based recommendations. Features and benefits Over 50 ... Read more

How To: Stream reality TV with hayu on BlueCurve TV

Hayu is the first reality TV subscription service of its kind where you can watch thousands of commercial free episodes on demand with content becoming available the same day as in the US. This article covers how to access hayu content on your BlueCu... Read more

About: Legacy TV box upgrade program

In order to provide you with the best TV experience possible, we’re streamlining our TV hardware product offerings. Some of our legacy TV boxes are nearing the end of their life cycle and will be retired, meaning TV programming will no longer be acce... Read more

About: Regional TV box upgrades

As part of our ongoing effort to streamline and improve our TV hardware offerings, we are retiring several TV boxes in select areas of Alberta, BC, and Saskatchewan in Spring 2021. If you use any of the TV boxes listed below, and live in one of the l... Read more

Equipment Info: Shaw TV boxes

A digital TV box (also known as a cable box, set-top box, digital converter, or digital cable box) allows you to view digital channels, and provides access to an on-screen guide. With a Shaw TV box, you can also access Shaw On Demand and Pay-Per-View... Read more

Equipment Info: Shaw Pace Summit (DC758D)

The Pace Summit was a high definition TV box. Effective January 14, 2021, Shaw customers are no longer able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. Pace Summit Related Articles About:... Read more

How To: Connect your HD Guide TV Player

This article will help you set up and activate your HD Guide TV Player (DCX3200 or DCX3510). If you are setting up a BlueCurve TV Player, click here. If you are setting up a Wireless 4K BlueCurve TV Player, click here. If you need answers to other co... Read more

BlueCurve TV Player | Wireless 4K (Xi6) FAQ

Find answers to frequently asked questions about the BlueCurve TV Player | Wireless 4K (Xi6). This page includes general information, details on eligibility, and questions about how the 4K Wireless box works with your WiFi network. General FAQs What ... Read more

BlueCurve TV enhancements - Cloud PVR, more HD channels, 4K Wireless box

We're enhancing the BlueCurve TV experience by adding Cloud PVR functionality, two new HD channels, and upgrading dozens of existing channels from SD to HD. We've also introducing our first wireless TV experience with the Wireless 4K BlueCurve Player... Read more

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