TV Articles

TV Articles

Need help with your TV?

We've got you covered with helpful solutions for all your Shaw TV questions. From channels and programming to streaming and Shaw On Demand.

333 Articles

How To: Stream reality TV with hayu on BlueCurve TV

Hayu is the first reality TV subscription service of its kind where you can watch thousands of commercial free episodes on demand with content becoming available the same day as in the US. This article covers how to access hayu content on your BlueCu... Read more

About: Legacy TV box upgrade program

In order to provide you with the best TV experience possible, we’re streamlining our TV hardware product offerings. Some of our legacy TV boxes are nearing the end of their life cycle and will be retired, meaning TV programming will no longer be acce... Read more

About: Regional TV box upgrades

As part of our ongoing effort to streamline and improve our TV hardware offerings, we are retiring several TV boxes in select areas of Alberta, BC, and Saskatchewan in Spring 2021. If you use any of the TV boxes listed below, and live in one of the l... Read more

Equipment Info: Shaw TV boxes

A digital TV box (also known as a cable box, set-top box, digital converter, or digital cable box) allows you to view digital channels, and provides access to an on-screen guide. With a Shaw TV box, you can also access Shaw On Demand and Pay-Per-View... Read more

Equipment Info: Shaw Pace Summit (DC758D)

The Pace Summit was a high definition TV box. Effective January 14, 2021, Shaw customers are no longer able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. Pace Summit Related Articles About:... Read more

How To: Connect your HD Guide TV Player

This article will help you set up and activate your HD Guide TV Player (DCX3200 or DCX3510). If you are setting up a BlueCurve TV Player, click here. If you are setting up a Wireless 4K BlueCurve TV Player, click here. If you need answers to other co... Read more

BlueCurve TV Player | Wireless 4K (Xi6) FAQ

Find answers to frequently asked questions about the BlueCurve TV Player | Wireless 4K (Xi6). This page includes general information, details on eligibility, and questions about how the 4K Wireless box works with your WiFi network. General FAQs What ... Read more

NFL Sunday Ticket returns for the 2020/2021 season

Shaw is pleased to offer NFL Sunday Ticket for the 2020/2021 football season. Catch up to 14 out-of-market games every Sunday in high definition, NFL Sunday Ticket gives you access to every punt, pass, and touchdown that takes place outside of your l... Read more

NFL Sunday Ticket availability

NFL Sunday Ticket will be available in specific areas and on specific hardware. Catch up to 14 out-of-market games every Sunday with NFL Sunday Ticket™. You can find additional information about NFL Sunday Ticket™ here. Required hardware In order to ... Read more

How To: Use Chromecast with the BlueCurve TV app

Casting allows you to stream (or cast) content from the BlueCurve TV app to your TV screen, using your mobile device or Chrome browser as a remote control. You can stream from the BlueCurve TV mobile or web apps to a Chromecast enabled TV over any Wi... Read more

Equipment Info: Shaw Motorola TV box (DCT6416)

Effective Spring 2021 (exact date TBD), Shaw customers will no longer be able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. This article will guide you through the features and tech specs o... Read more

Equipment Info: Shaw Motorola TV box (DCT6200)

Effective Summer 2021 (exact date TBD), Shaw customers will no longer be able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. This article will guide you through the features and tech specs o... Read more

How To: Find your WiFi password on BlueCurve TV

With BlueCurve Internet and TV, you can find your WiFi password, network name, and status, right from your TV box using a voice command. Just ask your BlueCurve TV voice remote, and your WiFi network details will pop up in seconds. Note: This feature... Read more

How To: Troubleshoot Error 012 on BlueCurve TV

If you encounter Error 012 on BlueCurve TV, it was likely caused by an activation issue. Error 012 On-Screen Message "Device activation has failed due to error:012. Please contact Shaw at 1.888.472.2222 for assistance" CauseThis error occurs when the... Read more

How to: Connect your Shaw Gateway HDPVR portal

This article will help you connect your Shaw Gateway HDPVR portal (MP2000 or MP2150) to your TV. If you need answers to other common Self Connect questions, our Self Connect FAQ article has you covered. Before you begin Remove any plastic wrapping fr... Read more

How To: Access TV Parental Controls

This page will give you quick information on your equipment's Parental Controls. Parental Controls By configuring the Parental Controls settings on your equipment, you can lock programming according to its TV or Movie rating, channel number, or progr... Read more

How to: Order channels with My Shaw

Otherwise known as 'Click to Add', My Shaw now lets you order and subscribe to select channels right from our My Shaw website and My Shaw app. Just sign into your account, find the channel you want to subscribe to and get ready to view it in 10 minut... Read more

Ordering Shaw PPV FAQ

Find frequently asked questions about Ordering Shaw PPV below. What happens if I ordered a PPV event and it is not appearing? Ensure that the PPV order went through by trying to cancel it through your Guide. If you're having issues feel free to conta... Read more

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