Shaw Support: TV Troubleshooting

Equipment Info: Shaw TV boxes

A digital TV box (also known as a cable box, set-top box, digital converter, or digital cable box) allows you to view digital channels, and provides access to an on-screen guide. With a Shaw TV box, you can also access Shaw On Demand and Pay-Per-View... Read more

Equipment Info: Shaw Pace Summit (DC758D)

The Pace Summit was a high definition TV box. Effective January 14, 2021, Shaw customers are no longer able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. Pace Summit Related Articles About:... Read more

About: Legacy TV box upgrade program

In order to provide you with the best TV experience possible, we’re streamlining our TV hardware product offerings. Some of our legacy TV boxes are nearing the end of their life cycle and will be retired, meaning TV programming will no longer be acce... Read more

How To: Connect your HD Guide TV Player

This article will help you set up and activate your HD Guide TV Player (DCX3200 or DCX3510). If you are setting up a BlueCurve TV Player, click here. If you are setting up a Wireless 4K BlueCurve TV Player, click here. If you need answers to other co... Read more

BlueCurve TV Player | Wireless 4K (Xi6) FAQ

Find answers to frequently asked questions about the BlueCurve TV Player | Wireless 4K (Xi6). This page includes general information, details on eligibility, and questions about how the 4K Wireless box works with your WiFi network. General FAQs What ... Read more

BlueCurve TV enhancements - Cloud PVR, more HD channels, 4K Wireless box

We're enhancing the BlueCurve TV experience by adding Cloud PVR functionality, two new HD channels, and upgrading dozens of existing channels from SD to HD. We've also introducing our first wireless TV experience with the Wireless 4K BlueCurve Player... Read more

How To: Use the Holiday Countdown App on BlueCurve TV

From November 16th 2020, the Holiday Countdown app is available on BlueCurve TV to help keep your ho-ho-home holiday ready. Watch classic holiday films, view winter and holiday themed read-along storybooks, sing holiday themed karaoke, play games, an... Read more

NFL Sunday Ticket returns for the 2020/2021 season

Shaw is pleased to offer NFL Sunday Ticket for the 2020/2021 football season. Catch up to 14 out-of-market games every Sunday in high definition, NFL Sunday Ticket gives you access to every punt, pass, and touchdown that takes place outside of your l... Read more

NFL Sunday Ticket availability

NFL Sunday Ticket will be available in specific areas and on specific hardware. Catch up to 14 out-of-market games every Sunday with NFL Sunday Ticket™. You can find additional information about NFL Sunday Ticket™ here. Required hardware In order to ... Read more

How To: Use Chromecast with the BlueCurve TV app

Casting allows you to stream (or cast) content from the BlueCurve TV app to your TV screen, using your mobile device or Chrome browser as a remote control. You can stream from the BlueCurve TV mobile or web apps to a Chromecast enabled TV over any Wi... Read more

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