Global TV App won’t authenticate

[Walburda]

When using the Global tv app and trying to activate it it allows me to enter the authentication code and select Shaw as the provider which then shows I have  access to all the add ons that Global offer through the app but when I click ok it tells me I do not have access . 
should point out it works fine on my iPhone just not the Global app on my Samsung smart TV not the Amazon fire stick. I have added two photos 

spoke to global said it’s a Shaw/rogers issue talked to them and they say it’s a global issue and I have uninstalled the app and reinstalled.

[mdk]

@Walburda -- welcome to this peer-to-peer discussion forum, where volunteers try to help.

This forum is NOT a path to Shaw/Rogers Support [1-888-472-2222].

So, if the volunteers are unable to resolve your issue (which is probable), please contact Support.

[rstra]

@Walburda  I just tested here and the exact thing happens to me. I would bet that it is a global issue,  because the iPhone app works fine.