Hours of operation
Note: All times listed below are in your local time.
Effective Jan 22, 2021 our new hours of operation for Support are:
| Service |
Phone |
Messaging |
| Sales |
8AM-9PM Mon-Fri
8AM-8PM Sat & Sun
|
9AM-9PM Mon-Sun
|
| Billing |
7AM-9PM Mon-Sun
|
7AM-9PM Mon-Sun
|
| Service Activation |
7AM-9PM Mon-Sun
|
7AM-9PM Mon-Sun |
| Technical Support |
7AM-10PM Mon-Sun
|
24/7 |
| Shaw Mobile |
7AM-11PM Mon-Sun |
8AM-11PM Mon-Sun |
| Social |
7AM-9PM Mon-Sun
|
| *Social hours include Billing, Sales and Tech Support |
The best way to contact Shaw is to connect on Live Messaging straight through your device.
Don’t want to wait on the phone? You can always manage your account with My Shaw app or Web and My Shaw Mobile via Web.
Visit our Contact Us page for additional information.