My Shaw is how Shaw customers keep track of bills, make payments, adjust account details, and manage Shaw services. You can access My Shaw through the website (my.shaw.ca) and through the My Shaw app (Apple App Store | Google Play Store). To log in and manage your account, you'll need the primary account holder's Shaw ID and password.
How to create a Shaw ID
To get started with My Shaw you will first need a Shaw ID. Your Shaw ID is what you will use to login to your My Shaw account. A Shaw ID will consist of an email address and a password.
Prior to creating a Shaw ID, be sure that you have not already created one previously. If you are not sure, you can visit the My Shaw sign-in page and enter what you think your email and password is for your Shaw ID. If you are not sure of your credentials, you can click the Forgot your Shaw ID or password links as seen here:
Note that your Shaw ID email may not be the same as your Shaw email address (it depends on which email you used to set up your Shaw ID originally. If you are not certain click the “Forgot your Shaw ID” link on the My Shaw sign-in page).
When setting up your Shaw ID, note the requirements for the password which are:
Minimum 8 characters.
A lowercase character.
Once you have successfully set up your My Shaw account, you can then access My Shaw via My Shaw Web or through the My Shaw app (See above for download links). Here is a look at Just some of the self-serve account options you'll be able to do for yourself with My Shaw: