How To: Set up auto payments

You can set up automatic payments for your monthly bills using the My Shaw website (my.shaw.ca) or the My Shaw app  (Apple App Store | Google Play Store). My Shaw is the best way to set up automatic payments without having to contact us, get started with My Shaw today.

Note: If you're using a Visa Debit or Mastercard Debit card for auto payments, your card must be enabled for recurring e-commerce transactions to work with auto pay. This feature can be turned on in your online banking app or by contacting your bank, if you haven't already done so.

Set up auto payments using the My Shaw website

To set up auto payments using the My Shaw website:

  1. Sign in to my.shaw.ca.
  2. Scroll down to Auto Payments.
  3. Click Set up Auto Payments.
  4. Select Credit card or Bank account as your preferred payment method.
  5. Click Continue.
  6. Enter credit card or bank account details.
  7. Click Sign up to enable auto payments.

You can cancel auto payments anytime by repeating steps 1 and 2, and clicking Unsubscribe.

My Shaw Web Autopay.jpg Aout Payments Pay screen.png

Did you know? You can also save your credit card details for Auto Payments while paying online.

Set up auto payments using the My Shaw app

To set up auto payments using the My Shaw app (Apple App Store | Google Play Store) 

  1. Open the My Shaw app.
  2. Tap Billing in the bottom menu.
  3. Scroll down to Manage Billing and toggle Auto Payments on.
  4. Tap the Pay Bill button.
  5. Select New Payment Card or Bank Account as your payment method.
  6. Enter your credit card or bank account details.
  7. Tap Confirm.

You can cancel auto payments anytime by repeating steps 1 and 2, and toggling Auto Payments off.

My Shaw App Auto Payments View (1).png

Did you know? You can also save your credit card details for Auto Payments while paying in the app by selecting the Set up Auto Payments box.

Set up auto payments while making a payment

Auto payments can also be easily enabled while paying using a credit card in My Shaw.

My Shaw App:

  1. Tap the Pay Bill button.
  2. Select Pay total balance, or select Pay amount and enter a payment amount.
  3. Enter your payment details.
  4. Check the box for Set up Auto Payments
  5. Tap Confirm.

My Shaw Make Payment App.png

My Shaw Website:

  1. Visit my.shaw.ca.
  2. Sign in using your Shaw ID and password.
  3. Under My Bills, click the Make a payment button.
  4. Enter a payment amount.
  5. Enter your payment details or select a saved credit card profile.
  6. Click Save Card
  7. Click Pay now.

My Shaw Make Payment Web Save Card.png

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