Follow these steps to reset your My Shaw password. If you have forgotten your Shaw ID login or My Shaw password:


  1. You can reset your Shaw ID login information by visiting My Shaw and clicking on Forgot your Shaw ID or password?
  2. You will need to enter your email address under Recovery email.
  3. Once you click Reset password, check your email for instructions to reset your password.

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How to change your email and Webmail password

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Your Shaw ID (My Shaw) login and password is different than your email address login and password. Follow the instructions in this article to change your email or Webmail password.

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