Shaw Go WiFi is now available to everyone, with or without Shaw services. Guests can now register their device for a seven day complimentary trial to the ShawOpen network, with the option to register again after your trial period ends.

Looking to connect to the ShawGuest network? Register for guest access to one of these specific networks. Learn How To: Set up ShawGuest Access for Shaw Go WiFi

How to connect an Android device as a guest

1Android Guest Experience Shaw Open.png. Visit a Shaw Go WiFi hotspot. Find your nearest Shaw Go WiFi hotspot.

2. Open Settings.

3. Select Connections.

4. Select Wi-Fi.

5. Select ShawOpen from the available networks.

6. You will be prompted with a login portal, select the Try for Free option.

7. Enter your information and select Connect.

8. Enter the unique code sent to your email address.

9. Your device will now connect to the ShawOpen network, you can use up to 500MB of data for seven days.

How to connect an iOS device as a guest

1. Guest Experience Shaw Open IOS.pngVisit a Shaw Go WiFi hotspot. Find your nearest Shaw Go WiFi hotspot.

2. Open Settings.

3. Select Wi-Fi.

4. Select ShawOpen from the available networks.

5. You will be prompted with a login portal, select the Try for Free option.

6. Enter your information and select Connect.

7. Enter the unique code sent to your email address.

8. Your device will now connect to the ShawOpen network, you can use up to 500MB of data for seven days.

How to connect all other devices as a guest

Certain older devices may not be able to display the login portal, these devices will be unable to connect to the guest WiFi experience. For all other devices:

1.Guest Experience Portal.png Visit a Shaw Go WiFi hotspot. Find your nearest Shaw Go WiFi hotspot.

2. Open Settings.

3. Select Wi-Fi.

4. Select ShawOpen from the available networks.

5. You will be prompted with a login portal, select the Try for Free option.

6. Enter your information and select Connect.

7. Enter the unique code sent to your email address.

8. Your device will now connect to the ShawOpen network, you can use up to 500MB of data for seven days.

Frequently Asked Questions

Which network does Shaw’s guest experience use?
Shaw’s guest experience uses the ShawOpen network, available at over 100,000 locations across Western Canada.

Find your nearest Shaw Go WiFi hotspot.

 

Are there limitations to Shaw’s guest experience for Shaw Go WiFi?
Yes. Guests on the ShawOpen network will be able to use up to 500MB of data for seven days, with the ability to register again after those seven days.

Shaw Internet and Shaw Mobile customers have no limit to their data usage and only need to register once.

 

Will devices connect automatically on Shaw’s guest experience for Shaw Go WiFi?
Once a device is registered for the guest experience, it will automatically connect at any of the over 100,000 locations across Western Canada for the seven days of access. Shaw Internet customers only need to register their device once.

 

How many phones and devices can I connect to Shaw’s guest experience?
Guests can connect one device per email address at this time.

 

What happens if I have reached my 500MB data limit before the end of the seven days?
You will need to wait to register again once the seven days have passed. 

Shaw Internet and Mobile customers have no limits on usage. Browse our Fibre+ Internet plans and Mobile plans today.

 

Can I register again after the seven days are over?
Absolutely, guests can register again every seven days and receive 500MB of data to use.

 

Why is my Shaw Go WiFi speed slow?
Shaw Internet and Mobile customers get access to lightning-fast Shaw Go WiFi. Speeds can vary for everyone due to many different factors including, but not limited to:

  • How many people are connected to the same hotspot.
  • Distance from hotspot.

 

My device continues to display the login portal while I’m waiting for the remaining days of my seven day registration to pass, what can I do?
If you would like to stop auto-connecting while waiting for your seven days to pass, follow the steps below (steps may vary by device):

1. Open Settings.

2. Select Wi-Fi.

3. Select ShawOpen.

4. Turn off Auto reconnect or Auto-join.

5. Toggle WiFi Off.

6. Toggle WiFi On.

Your device will now no longer re-connect. Once your seven days have passed simply follow the same steps and re-enable Auto reconnect or Auto-join.

Note: Some devices may only show the option to Forget the network. If you choose this, you may permanently remove access to Shaw Go WiFi.


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