You can log into Shaw Webmail from the web browser on any device or computer, anywhere in the world. If you set up Shaw email on your own devices or computer, you will be using a mail app created by a 3rd party to read emails in your mailbox on the Shaw servers.

 

Frequently asked questions

How do I access my Shaw Webmail?

Visit https://webmail.shaw.ca from the web browser on any device. Log in using your Shaw.ca email and password.

How do I access Webmail on my phone or other mobile devices?

Visit https://webmail.shaw.ca from the web browser on any mobile device. Log in using your Shaw.ca email and password.

How do I change my Webmail password?

If you forgot your password, or you just want to change it for security reasons, you can set a new password using the My Shaw website or the My Shaw mobile app.

Shaw Webmail change password

How do I import email contacts into Shaw Webmail?

For instructions on importing and exporting contacts, read: How To: Import and export contacts, calendars, and accounts in Shaw Webmail.

How do I enable the HTML interface through Webmail settings?

Log in to Webmail, click Preferences, General, Sign In, and then change the Default Client preference to HTML.

Can I use HTML in my signature?

Yes, you can include HTML in your email signatures.

How do I set up an email signature in Shaw Webmail?

Log in to Webmail, click Preferences, then Signature, and then adjust the settings.

How do I set up an out-of-office or auto-reply message in Shaw Webmail?

You can create an auto-reply message and set start and end dates in Webmail. For instructions, read How To: Set an auto-reply, out of office, or vacation message.

How do I set up a spam filter in Shaw Webmail?

You can reduce the amount of spam you receive by adjusting your spam filters. For instructions, read How To: Adjust spam filters in Shaw Webmail.

What is the difference between using Shaw Webmail and using Shaw email on my device or computer?

You can log into Shaw Webmail from the web browser on any device or computer, anywhere in the world. If you set up Shaw email on your own devices or computer, you will be using a mail app created by a 3rd party to read emails in your mailbox on the Shaw servers.

How do I change the font size in Webmail?

Log in to your Shaw Webmail account, click Preferences, then click General. Under Appearance, you can set your font, font size for viewing, and print font size.

My Shaw email stopped working. How can I get my email?

A lot can go wrong with emails as they travel from server to server, and are read on a variety of devices running different email apps and operating systems. For quick fixes to common issues, read How To: Fix issues with sending and receiving email.

Why won't Webmail load for me?

If you can't load Shaw Webmail in your browser, check to see if you're connected to the Internet. If you can load other pages and streaming services, you might just need to clear your browser cache. For information specific to your browser, read about Web Browser Support.

Where can I find my Read Receipt settings?

Log in to Shaw Webmail, click Preferences, then click Mail. Under Receiving Messages, navigate to the Read Receipt section.

How do I edit information for a contact in my Contact list?

Log in to Shaw Webmail and click Contacts. Select the checkbox next to the contact that you want to update. Click Edit and make changes. For more information, read Shaw Webmail Contacts.

How do I delete emails from Webmail?

To delete emails from your Inbox, select the email and click Delete in the menu bar. You could also set up a filter to automatically delete messages from a specific sender.

Why do the emails I deleted in my email app still appear in Webmail?

There may be an issue with how your email app is syncing with Shaw email servers. For the recommended settings, read How To: Set up your Shaw email.

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