Find frequently asked questions about Advanced Settings in the Ignite HomeConnect App (formerly known as BlueCurve Home App).

Advanced Settings

Learn more about Ignite HomeConnect Advanced Settings with these frequently asked questions.

Why am I no longer able to view/change some advanced settings?
If you don't see the 2.4 and 5 GHz WiFi settings (WiFi Mode, Channel Selection, and Channel Mode) in Advanced Settings, this means these settings are now being managed automatically to help optimize your home network and provide the best performance possible. Additionally, if you have Ignite WiFi Pods (Gen 1) (formerly known as BlueCurve Pods), you won't see your 2.4 and 5 GHz WiFi networks listed separately. Pods require that you only have one WiFi network name and password, so that all of your devices can seamlessly connect to the network that will provide the best WiFi signal at any given time.

Why do I not see my device in the Port Forwarding device list?
If the device you want to set up for port forwarding isn't in the list of available devices, first make sure it shows in Ignite HomeConnect as being connected to your home network. If it still does not appear in the list, it may be because it is using an IPv6 address. Currently, Ignite HomeConnect only allows port forwards to be set up for devices that are connected to your home network and use an IPv4 address. If the device is dual stack (has both IPv4 and IPv6 addresses), check with the device manufacturer on how to disable the IPv6 or set the IPv4 as 'preferred'.

Where do I configure Advanced Settings in Ignite HomeConnect?
Visit How to configure Advanced Settings in Ignite HomeConnect 

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