Learn how to set up your Shaw email using Apple macOS Mail with these tips. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Mac Mail Support.
Quick Setup
The following is for an IMAP account, which is the recommended type of account to sync with your Shaw email. With IMAP you can access your email from multiple devices.
Incoming mail server info
| Account Type | IMAP |
| Mail Server | imap.shaw.ca |
| User Name | Shaw email without "@shaw.ca" |
| Password | Your Shaw email password |
| Security Type | SSL |
| Port | 993 |
Outgoing mail server info
| Mail Server | mail.shaw.ca |
| User Name | Shaw email without "@shaw.ca" |
| Password | Your Shaw email password |
| Security Type | SSL |
| Port | 587 |
Want to get more out of your Apple device? Check out these interactive tutorials.
Account Types
Which Email Setup is Right for Me?
There are two different ways you can set up your Shaw email account on your Apple computer. Generally, we suggest using IMAP for macOS Mail setup, but each type has its own benefits.
| Benefit | IMAP | POP |
| Desktop/Laptop | Yes | Yes |
| Phone/Tablet | Yes | Yes |
| Sync Email | Yes | No |
| Sync Calendar | No | No |
| Sync Contacts | No | No |
| Store Email Locally | No | Yes |
*ActiveSync is not available in Apple OSX Mail
Related: About POP and IMAP Email Server Settings
IMAP Setup (Recommended)
These settings are for an IMAP account, which is the recommended type of account to sync with your Shaw email. IMAP leaves your emails on the server, allowing you to read and manage emails using multiple computers, devices, and email apps. For alternate account types, such as POP, please see the Account Types section.
- Open your Apple macOS Mail application
- Select Add Other Mail Account...
- Click Continue
- Enter your name, Shaw email address, and your email password
- Click Sign In
- Click Done
POP Setup
Apple Mail on macOS El Capitan (10.11) and macOS Sierra (10.12) do not automatically support POP mail settings.
It is recommended that you use IMAP on newer macOS versions of Mail.
- Open your Apple macOS Mail application
- Select Other Mail Account...
- Click Continue
- Enter your name, Shaw email address, and email password
- Click Next
If it says Create, press and hold the Option key on your keyboard. This will change Create to say Next instead.
- Enter Incoming Mail Server Information
Account Type POP Mail Server pop.shaw.ca Username Your Shaw email with "@shaw.ca" Password Your Shaw email password - Enter the Outgoing Mail Server Information
SMTP Server mail.shaw.ca Username Your Shaw Email with "@shaw.ca" Password Your Shaw email password - Click Save
