Learn how to set up your Shaw email using Apple macOS Mail with these tips. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Mac Mail Support.

Quick Setup

The following is for an IMAP account, which is the recommended type of account to sync with your Shaw email. 

Incoming mail server info

Account Type IMAP
Mail Server imap.shaw.ca
User Name Shaw email without "@shaw.ca"
Password Your Shaw email password
Security Type SSL
Port 993

 

Outgoing mail server info

Mail Server mail.shaw.ca
User Name Shaw email without "@shaw.ca"
Password Your Shaw email password
Security Type SSL
Port 587

 

Want to get more out of your Apple device?  Check out these interactive tutorials.


Account Types

Which Email Setup is Right for Me?

There are two different ways you can set up your Shaw email account on your Apple computer. Generally, we suggest using IMAP for macOS Mail setup, but each type has its own benefits.

Benefit IMAP POP
Desktop/Laptop Yes Yes
Phone/Tablet Yes Yes
Sync Email Yes No
Sync Calendar No No
Sync Contacts No No
Store Email Locally No Yes

*ActiveSync is not available in Apple OSX Mail

Related: About POP and IMAP Email Server Settings

IMAP Setup (Recommended)

These settings are for an IMAP account, which is the recommended type of account to sync with your Shaw email. IMAP leaves your emails on the server, allowing you to read and manage emails using multiple computers, devices, and email apps. For alternate account types, such as POP, please see the Account Types section.

  1. Open your Apple macOS Mail application
  2. Select Add Other Mail Account... 147190_pastedImage_7

     

  3. Click Continue
  4. Enter your name, Shaw email address, and password 147191_pastedImage_35

     

  5. Click Sign In 147192_pastedImage_11

     

  6. Click Done

POP Setup

Apple Mail on macOS El Capitan (10.11) and macOS Sierra (10.12) do not automatically support POP mail settings.

It is recommended that you use IMAP on newer macOS versions on Mail.

  1. Open your Apple macOS Mail application
  2. Select Other Mail Account... 147193_pastedImage_7

     

  3. Click Continue
  4. Enter your name, Shaw email address, and password 147194_pastedImage_35

     

  5. Click Next

    If it says Create, press and hold the Option key on your keyboard. This will change Create to say Next instead.         

  6. Enter Incoming Mail Server Information 
    Account Type POP
    Mail Server pop.shaw.ca
    Username Your Shaw email with "@shaw.ca"
    Password Your Shaw email password
  7. Enter the Outgoing Mail Server Information 
    SMTP Server mail.shaw.ca
    Username Your Shaw Email with "@shaw.ca"
    Password Your Shaw email password
  8. Click Save

 

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