It's quite insulting how Shaw is handling their products and services during this pandemic. They initially deny (like China) there's any performance or service issues with their internet speeds. After pressing and escalating the issue, they acknowledge the obvious: congestion. However, to have them admit this is like having the
World Health Organization acknowledges they don't like Taiwan or they're hiding the facts. 

Furthermore, I see Crave TV offering some free viewing. What about Shaw? No, not at all. They will increase your rates and they won't offer any discounts or rebates during this time. How disgraceful it is to have providers like this in a country such as Canada.