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No matter which channel we watch, for the past few weeks (more than a month now), my spouse and I have found that every day, no matter what time, the TV pauses, cuts out, pixelates, and appears to jump. I've tried unplugging and re-plugging in the Bo... Read more
Just noticed that "Shaw advises that channel information here may be incorrect for some of its customers, as Shaw phases in new signal feeds and equipment over the coming months. These are the new channels that will be in effect when Shaw's upgrade i... Read more
Lately we have been hearing audio static on this channel only. It’s on every tv in my home but worse in my bonus room because it has home theatre. Why? Just one channel. Some days are okay. Most are not. Every tv. So it’s not a coax cable issue. It’s... Read more
THE FRAME is the only reason I stuck with Shaw TV when TELUS made me a very attractive offer to switch. My 97-year-old mother watches THE FRAME all day long on her 55" Smart TV. It keeps her company and stimulated with views of the outside world, whi... Read more
What happened to channel 271 the Nanaimo weather channel? It no longer shows up in my channel listings Read more
Talk about a slap in the face. So Gateway users get no new HD channels but are supposed to accept another rate increase starting in January. 😡https://support.shaw.ca/t5/service-updates-outages/jan-1-2020-rate-adjustment-faq/ta-p/9851At this point ev... Read more
But you need to hire more of them.....I've been on the phone for nearly 1 1/2 hour because all I want to do is add one tv channel.......the online way I'm having no luck either lol......like,e I say the agents are awesome.....but shaw management & ow... Read more
Just wondering: if I do not have IPTV, is there a reason why some of my recordings have little cloud icons? This evening, just while starting to watch a show that was in the process of recording (I sometimes wait a while before starting in order to s... Read more
Getting used to the Shaw BlueCurve and its "Universal Electronics" remote. I'm missing the "FAV" button on the old remotes which allowed me to surf quickly between my saved Favourites.Press it once it takes you to next channel that is in the Favourit... Read more
There was absolutely nothing wrong with the former layout and format of the weather on LWEA channel 48. The new format uses a hard to read font, is too closely spaced, scrolls far too rapidly, and the temperature and time at the top of the screen is ... Read more
I have Shaw Gateway and none of my 3 ARRIS cable boxes are showing what shows are coming up in the TV guide. The guide just shows the channel name in the time slots. None of my shows are recording because of this! Help! Read more
Since the people in charge of updating the " News and Free Previews " can't be trusted to update the page in time ( or sometimes at all ) I guess I can do my best to keep SHAW users updated with any Free Preview available.The Comedy Network ( availab... Read more
I have the Gateway HD TV package. I want to set up the football games on Sunday to tape on PVR and I can't. The onscreen guide stops at 5 p.m. on Saturday. Why is this and when will it be fixed? Read more
Wed 11:15 pm - no service on local channels (except CBC). All black screen. Others still operating. At first they would simply blank out for a few seconds to a black screen. Now the black screen is continuous. Read more
My shaw are not working, when I use the guide to select a channel, I get a message that shaw is having problems and to call ? When I select a chanel it defaults to a sports network and gives a message that I need a subscription for that channel (whic... Read more
I have had settings, etc. on my remote and have recently discovered that settings is also on my Channel guide withtips #'s Shaw and I find it very distracting when I try to use the Guide on my remote. These settings have been used to interfere with m... Read more
The channel listings in The Province Newspaper are incorrect, I called the newspaper and they say Shaw is changing the channel numbers but it may take months to do, they cannot put the correct numbers in as they have to put in the channel numbers giv... Read more
I have subscribed to Small TV package which should have Global channels included. But when I tried to sign in Global TV website and Global Go app (on iPad), they both said I am "Not Authorized".I have tried many things (clear cache, re-install Global... Read more
TV loses signal when changing the channel. Tired of unplugging and resetting modem. What’s up? Read more