The past week or so has seen most every YouTube program i chose pauses with a black screen and loading message sometimes taking 10-15 seconds before the program launches. I have changed nothing and tried resetting the box by unplugging for 30 seconds... Read more
I haven't upgraded my shaw internet or tv equipment in over 5 years.I currently have for the home:Internet: Hitron modem for 300MbTV: Motorola DCT 6416 3, Arris (Gateway hdpvr) ax103anm, and 2 Motorola DCX 3200If I upgrade my modem to the Fibre+ Gate... Read more
They will at no charge replace it with a dcx3510-m or a gateway xg1-aNo I have read that the Gateway is very buggy and I don't know if the problems have been solved over time or not.I have also heard and read the same for the dcx3510 - M and again I ... Read more
I would like to pair Bluecurve with my Samsung Note 8 (reasonably new phone)Neither Bluecurve or the phone will find each other when both are on and either one is searching.Bluecurve 'help' does not appear to include any Bluetooth troubleshooting. Read more
When trying to use voice commands to start an app such as Netflix it gives me the error "To use this feature, you'll need to leave the KidsZone first" even though I'm not in KidsZone, or in an app, just regular TV.I've tried a restart, a refresh, and... Read more
I have blue curve 4K TV player with Fibre+ 175. Generally the picture for sports is only adequate but I have noticed when I first tune into a sports channel the picture is fuzzy and very slightly pixelated, most noticeable on the players. After about... Read more
This is just curiosity. I purchased a brand new (2019) version tv. Specifically TCL 43S425I tried basically every code with the Shaw remote (Champ?). Unfortunately none of them work. I am just wondering if there will be a code update anytime soon. I ... Read more
I am told that the security of Shaw-9E2500-5G is weak and should be changed. How do I change it or this is this just a sales technique to get me to buy some thing that is more expensive? Read more
Can someone please tell me why I get an error message when trying to watch an active recording on my iPad/iPhone on the Bluesky app that says I need to be on ‘home wifi’ to watch. All my devices are on the same home wifi and I still get this message.... Read more
Well, after 30 minutes yesterday trying to contact anyone at Shaw concerning my expiring Customer loyalty promo on my Internet 300, I was informed that Shaw has Shut down it's Customer Loyalty Department! All options presented to me, by 3 different p... Read more
I just got a motorola dcx 3200-m p3 hd box and I can't seem to be able to pause live tv, when I press the pause/play button at the bottom, nothing happens. In video on demand, I can pause/play shows with no problem. Is live tv not supported with paus... Read more
This started on Monday Jan 4th, 2021. We have never had these problems before with Shaw although I have seen them happen numerous times with Telus.Every few minutes no matter which channel we watch -- EVERY SINGLE HD AND NON-HD CHANNEL -- the sound d... Read more
So I started with Blue Sky about a year ago and if I understand correctly have now been upgraded to Blue Curve, Sometimes, not always, when I am watching recorded TV I have noticed a slow response from the PVR. If I fast forward (commercials) after p... Read more
Are there any plans to offer Disney+ and Amazon Prime through the Shaw Bluesky interface. I see that Netflix and Youtube are available but wondering if there are plans to add other streaming offerings. Read more
If I cancel my TV completely and just stream everything through internet, will I still be able to stream the local channels... CTV, CityTV and Global... or do i need a TV package? Read more