Webmail - account not active

[pcryan]

Weird issue - I want to adjust the forward to setting for my Shaw email account. When I log in I get this error. The account is active (I use it every day.) Has Shaw moved its webmail from webmail.shaw.ca? 

Thanks!

[rstra · Accepted solution]

@pcryan Mine works. Go to my.shaw.ca and see if the account is still active.

[pcryan]

Thanks for the suggestion. Interesting to find out Shaw disables accounts inactive over 2 years even if they are receiving and forwarding email every day. Need to set a reminder to login once a year.

Cheers

~P