In the last 24 hours, I have wasted more than 3 hours on hold with Shaws 888-472-2222 Customer Support Line - there is no 'call back' option given, just "please wait on the line for any disconnect...". Has anyone experienced similar wait times? Is th... Read more
I can't send or receive email I get "An error occurred while sending mail: The mail server sent an incorrect greeting: mo23.dcs.int.inet shaw.ca ESMTP server not available CSI block." Read more
Good heavens....what is going on? No chat until September 30, and no one will answer the phone? I've been on hold for an hour, the ridiculous squawbox in the phone message is still telling us to go the "shaw chat" but the website says it's down until... Read more
Since the upgrade a few days ago to my Shaw Webmail account, everything shows up in a gigantic font not of my choosing. I go to Preferences to restore my preferred font and font size, but the program does not save these changes. Is there a button I h... Read more
I'm trying to set up Thunderbird (IMAP) with my Shaw email, but it doesn't seem to be working right. It's receiving emails fine, but if I try to send any, I get an error message saying that it timed out. I used the settings listed on the site, listed... Read more
I have been using the MyMail app on my android, to access my Shaw email on my phone. Previously, when I read or deleted any messages on my Shaw email via the Shaw webmail site, those changes would be sync'd down to the app on my phone, and also anyth... Read more
There's a mis-configuration somewhere on Shaw's or Apple iCloud's side. Most emails from Shaw never seem to make it to iCloud. Forwarding emails from shaw to an iCloud address would always return: 550 5.7.1 [CS01] Message rejected due to local policy... Read more
Please help to retrieve an email account that was accidentally deleted. I need this restored ASAP because all of my important documents and messages are all there. Read more
here is the body of the email: Hello. After the last calculations of your Shaw, we have determined that you are eligible to receive a refund of 118 CAD. We invite you to consult the steps to follow by clicking below. mod edit to remove link Read more
I have been getting this quota warning for weeks. When I sign in to webmail, I see 313MB in my inbox and literally nothing in any other folder. Where is this 940 MB of data hiding? Read more
While I do not see any official announcement, it appears that an upgrade to Webmail is starting to take place over the last week as shown in the about screen. (I can't seem to find a method to attach a screenshot to a post) What's interesting is that... Read more
We recently had a new modem installed and now my email password is remembered automatically. I want to be prompted to enter it when I access email. Where do I change this? My Shaw only has a place to change the password Read more
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Hi team,Can you please suggest me the cheaper plan else please let me know to disconnect the wifi as my current plan is very costly while other providers provide me better plan. Read more