Sounds like it is time for a service call, contact Shaw a...

rstra
Grand Master

Sounds like it is time for a service call, contact Shaw again and request one.

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I have had this problem ever since switching to bluecurve...

Newtechater
Grasshopper

I have had this problem ever since switching to bluecurve a year and a half ago. It clears up for a while and then it starts up again. I too have spent time on the phone with their phone techs, I have rebooted the tv boxes, moved the modem to different locations in the room and nothing works. Obviously Shaw does not seem to make resolving this issue a priority and when my two year obligation is up I will explore other options.

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I just got the blue curve box about two weeks ago, was fi...

kaiygoettlicher
Grasshopper

I just got the blue curve box about two weeks ago, was fine for the first week but now I am having the same problems, it’s an irritating and if they don’t fix I will be switching systems for sure

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