I wonder why Shaw asked me to renew, then changed their mind?
April 13th Shaw sent me an email saying "Your 2-year ValuePlan ends in one month, making now the perfect time to lock in two more years of savings on your Internet." with a button "View offers" which when clicked brings up an Internet300 plan for $69/month.
April 15th Shaw sent me an email saying "Don't miss out. Renew your 2-year ValuePlan." So I clicked on "View plans" which brought up an offer for 300Mbps for $69/month, so I signed up ("up to" 300 Mbps actually, which would be better than our current plan of 15Mbps for $75/month plus tax.)
Later that day Shaw emailed me again, saying:
"We regret to inform you that we were unable to process the offer requested. The offer requested is an emailed offer for customers who are on a 2-year value plan which is expiring in the next 2 to 4 months, due to the time left on your plan we are unable to proceed with your order. . . Thank you for choosing Shaw and have a great day!"
The mysterious thing about the Shaw internet company is that they send emails but decline to receive them.