@robbs23 -- will Shaw be adjusting our bills ,,,
Not automatically. You will have to ask (1-888-472-2222 or www.shaw.ca/chat )
Has your outage been intermittent, or was there a continuous outage for a week sometime during the last three weeks?
This is a peer-to-peer discussion forum, not a path to Shaw Support. So, nobody on this forum can look at the "history" of your account, e.g., the dates on which you contacted Shaw, to report the outage, and to see what trouble-shooting the Shaw Agent(s) did.
