fingerprint sign on doesn't work

Grasshopper

trouble with MY Shaw app,   fingerprint sign on does nothing, going to the manual it uses old info and I can't change so MY App is useless.  How do I recover it so it works with fingerprint sign on and I now want to change the email sign on, and password.  I did this on line app doesn't work

1 Reply

-- what happens if you delete the app, restart your devic...

Grand Master

@dualsport -- what happens if you delete the app, restart your device, and reinstall the app? Does it ask for all the personal details?

 

 

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