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I want to see my last 2 invoices

dRstenson
Grasshopper

No matter where I go I can’t seem to aquire my last 2 invoices from my cancellation on my mobile plan

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-- it works for me, at: https://my.shawmobile.ca/billing-...

mdk
Grand Master

@dRstenson -- it works for me, at: https://my.shawmobile.ca/billing-details

I see:

Bill History

Date / Invoice Number / Amount

March 05, 2021 / 135 / $0.00 / Download

February 05, 2021 / 123 / $0.00 / Download

January 05, 2021 / 111 / $0.00 / Download

View All Billing History

__________________

Each "download" is a hyperlink. If this does not work for you, contact Shaw (www.shaw.ca/chat) or 1-888-472-2222.

 

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-- it works for me, at: https://my.shawmobile.ca/billing-...

mdk
Grand Master

@dRstenson -- it works for me, at: https://my.shawmobile.ca/billing-details

I see:

Bill History

Date / Invoice Number / Amount

March 05, 2021 / 135 / $0.00 / Download

February 05, 2021 / 123 / $0.00 / Download

January 05, 2021 / 111 / $0.00 / Download

View All Billing History

__________________

Each "download" is a hyperlink. If this does not work for you, contact Shaw (www.shaw.ca/chat) or 1-888-472-2222.

 

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-- however, when I click on any of those 3 "Download" hyp...

mdk
Grand Master

@shaw-tony -- however, when I click on any of those 3 "Download" hyperlinks, I get: 

This api.shawmobile.ca page can’t be found

No webpage was found for the web address: https://api.shawmobile.ca/api/v1/account/bills/[removed]/download

HTTP ERROR 404
--------------------
 
So, maybe there is something wrong. But, each invoice was for $0.00 -- does that mean that no invoice was generated?
 
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Are you still seeing this issue now? I just tested on my...

shaw-valerie
Moderator
Moderator

@mdk Are you still seeing this issue now? I just tested on my own account and was able to view historic bills successfully. If you're still seeing any issues, perhaps try a different browser if possible, or connect with our mobile support team here to check if there are any issues with your account. 

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-- yes, using the latest version of Microsoft Edge under...

mdk
Grand Master

@shaw-valerie -- yes, using the latest version of Microsoft Edge under Windows 10, I still see:

This api.shawmobile.ca page can’t be found

No webpage was found for the web address: https://api.shawmobile.ca/api/v1/account/bills/[some_large_number]/download

HTTP ERROR 404
------------------------
 
Thanks for the referrals.
 
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