@BarbaraM2022 I'd recommend deleting that post to protect your account information and contacting us here. Alternatively, our account specialist team can be reached over the phone at 1-888-472-2222. They can take a closer look at your account upon verification.
You will need to edit that post, our ability to edit posts disappears after about 10 minutes.
I would like to sign up for low income internet
If you are eligible, you will receive a letter with access code from the govt.
How do I apply ?