@Upfront6891 , Hi, not quite sure what you are asking of me? I'm not a Rogers/Shaw employee just a volunteer on here. I don't personally use voicemail but I can understand how that would be confusing for you with the wrong time zone stamp. I know this is not the answer your looking for, but I don't really have one for you. Maybe try the Your Voice link and complain on there. Here is the link for it, I hope you can get it straightened out. Resolve your concern | Rogers Together With Shaw