Topics with Label: Voicemail & Features

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Topics with Label: Voicemail & Features

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60 Discussions

call blocking is not working

I am constantly being awakened at 4 AM by spam faxers from the east coast. I immediately block them. Today I received two such sequential calls from numbers that I had previously blocked. What is the reason for this inexcusable lapse please? Read more

Shaw Home Phone Portal issues

Has anyone recently accessed the Shaw Home phone portal at [https://my.shaw.ca/services/phone] to modify their voicemail settings, including greetings?In my situation, although I can select the desired greeting, the system fails to accept it despite ... Read more

Can't Un-hide Caller ID

New to me, but on the Rogers/Shaw web site, it is not possible to un-hide caller ID. By default, "Hide my caller identification from other numbers" is turned on, and in Rogers' red, the note "This setting is not available". See attached screenshot. M... Read more

Playing Voicemail on My Shaw Android App

Just wondering if anyone here is able to play voicemail from the My Shaw app for Android? Whenever I try to play a vm, the app hangs. I have tried on 3 different Android devices with the exact same result. It works fine in iOS and web, also web on An... Read more

QUESTION RESOLVED

Home Phone Pricing

When I signed up for Shaw, I read that Home Phone "Includes Call Display, Call Waiting, Call Return, Voicemail, and all calls to other Shaw Home Phone customers are free" - see below:However, when I didn't actually get these features, I was told that... Read more

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