@nezroy -- you drew an ellipse around "3428", corresponding to an average of "53".
If you remove that "outlier": (330*53-1*3428)/(330-1) the average becomes "48".
If you assume that there were 2 similar outiers: (330*53-2*3428)/(330-2), the average becomes "32". Quite a smaller "average" value.
One bad apple spoils the whole bunch. 🙂
That "1.1" is your Shaw router; that "32.1" is the Shaw router located in your city.
For that "32.1" Shaw router, the number of "Sent" and "Received" packets match -- the router did respond, but very slower, at least once.
The results of my "traceroute" to your destination IP-address:
15 ms 74.125.243.195
18 ms 142.250.209.10
63 ms 74.125.37.82
* Request timed out.
63 ms 142.250.235.24
* 72.14.234.8
62 ms 209.85.250.147
63 ms 108.170.243.225
68 ms 74.125.251.47
59 ms lga15s48-in-f206.1e100.net [172.217.4.206]
The "hop" between "142.250.209.10" to "74.125.37.82" seems to be a bottle-neck (over a year later after you posted your message).