How does one disable the band steering? Will it require a...

[T12]

How does one disable the band steering? Will it require all devices having to be re-connected? 

[T12]

Hello, 

This seems quite frustrating since other google devices are connected without issue. 

I am using the standard issued XB7 modem/router combo from Shaw. It is not bridged as of yet, but it seems like I'm going to have to go buy another router and bridge this modem.. 

[Kenlinda2728]

You will need to use your blue curve app.  Go to see network details and advanced settings, then there will 2.4/5gb wifi and you be able to assign the band steering.  You won’t need to reconnect all your devices.  You’re just telling the devices to not connect to 5gb.  

[Kenlinda2728]

The issue I was having was my chrome cast was connecting on and then it will disconnect after a few mins and then you can’t find the chrome cast.  But I also have google wifi router connected to the blue curve not realizing the blue curve was also acting as a router.  So the chrome cast kept on switching between the two routers therefore my chrome cast was intermittent.  I logged into 10.0.0.1 on the browser and disabled the router on my blue curve and now it’s working and not disconnecting.  

[shaw-ada]

@T12 As @Kenlinda2728  mentioned, to disable band steering is to separate the names for your wifi network names so you will see 2 wifi networks (SampleWifi and SampleWifi-5G). You can use the current name that you have and add '-5G' at the end of the 5G network. Here's the guide on How to change wifi network names

[Makspower]

I have contacted Shaw today about it as well…. They sent me a newest of the new router which supports 1000 mbps …. I stalled it…. Worked on smart Sony tv and iphone and whatnot… but NOT on chromecast….. do not know the exact model of it as it is a super small print … but the internet texh in Shaw KNOWS ABOUT THE ISSUE…. So… do not send your older shaw router back just yet 

[mdk]

@Makspower -- welcome to this peer-to-peer discussion forum. It is not a path to Shaw Support.

Please read the previous posts to this thread, about how to "split" the 2.4 Ghz and the 5 GHz networks that the cable-modem provides, into two WiFi networks, and connect your ChromeCast to the 2.4 Ghz network. All your other devices can stay on the 5 Ghz network.