How do I unsubscribe from Shaw's monthly marketing e-mail?

jonmartin
Grasshopper

Around the beginning of every month I get a marketing e-mail from newsletter@shaw.sjrb.ca telling me about all the TV channels they want me to buy.  At the bottom of each e-mail is a link to unsubscribe from it.  I have visited it on multiple occasions but the marketing e-mails don't stop.  I called Shaw support and got someone to manually unsubscribe me but I'm still getting them.

Beyond cancelling all my Shaw services, what does it take to stop getting this spam?

3 Replies

Re: How do I unsubscribe from Shaw's monthly marketing e-mail?

Moderator
Moderator

Hey jonmartin,

I am very sorry for the experience and would love to help! I have sent an email to our newsletter team to investigate and remove your email address from the newsletter. Just to confirm it is the same email address associated with your Community log in? Let me know if you have any other questions.

Cheers,

Tony | Community Mod.

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Re: How do I unsubscribe from Shaw's monthly marketing e-mail?

jonmartin
Grasshopper

Yes, same e-mail address as I use on here.

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Re: How do I unsubscribe from Shaw's monthly marketing e-mail?

Moderator
Moderator

Thanks! We've confirmed that the email address should be removed now, but we'll need to see if you receive the next newsletter. Can you please check back with us to let you know if you receive another copy in July? Thanks! 

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