My passwords for my Shaw ID and my email are different. A...

Ivana_c84
Grasshopper

My passwords for my Shaw ID and my email are different. Also both have been changed numerous times so I am not sure how this could be happening. 

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This may be a dead thread, by I regularly did Word Mailme...

Rodd1
Grasshopper

This may be a dead thread, but I regularly did Word Mailmerge lists so ran across a Blocked account, & finally found out some of the ground rules (not Shaw's - they are imposed by the internet to reduce Spam):

 

1. Max. 160 emails per 24 hour period for each email address;

2. Max. 50 emails/hour (40 if already flagged suspicious) - unsure this still holds;

3. Bounce-backs must be < 20% of emails sent; unsure if this still hold; I've also heard of 5 in an hour;

4. Max of 128 CC's per single email - never tried that limit;

Now, none of these sound like what the OP encountered, who knows.  But my best guess if they actually did keep changing both email passwords and overall Shaw account passwords, is that they were hacked by a keylogger or "man in the middle".  Yes, it seems a little weird these days, so only a quick guess, or at least something the OPP should have checked out.

 

 

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My sympathies for the lock outs. I've been locked out of...

Liva
Grasshopper

My sympathies for the lock outs. I've been locked out of my email account for a long time. Used their virtual and human help. Gor through once, then locked out again. It's a full time job dealing with Shaw/Rogers. When they put in their TV connection, I lost most of my channels. Have they been hacked, as someone suggested?

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wrote When they put in their TV connection, I lost most o...

mdk
Legendary Grand Master

@Liva wrote When they put in their TV connection, I lost most of my channels. Have they been hacked, as someone suggested?

I doubt it. If they changed your TV box, they probably forgot to "provision" it to match the channels in your subscription. Logon to the My Shaw Portal, to view your custom channel-list. Then, phone/E-chat with Rogers, to get them to reprovision your device.

 

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