-- My phone is bad and can't get over 400 Mbps download W...

[mdk]

@MooTaw -- My phone is bad and can't get over 400 Mbps download

Which phone?  iPhone 5S (oldest iPhone supported by Shaw Mobility)? Something newer?

A single channel using the "Wireless N" protocol gets up to 150 Mbps.

If the phone and the cable-modem can use two channels, one can get up to 300 Mbps.

[rstra]

@MooTaw Not sure what else’s to suggest, maybe contact Shaw and ask them to re-provision the modem.