P.S. Are you old-enough to have been forced to convert your RRSP to a RRIF?
A few years ago! ☺
Will debug tonight
Hi again.
Back at the computer. I ran the command prompt instruction. I am WAY out on a limb with this stuff. The result is below.
That website works again! THANK YOU @mdk and @rstra !
This stuff means nothing to me...might as well be in Elbonian.
Thank you! ☺☺
Clive
================= command prompt "nslookup -debug https://photoshopelementsandmore.com/ ======================
Microsoft Windows [Version 10.0.22000.1574]
(c) Microsoft Corporation. All rights reserved.
C:\Users\schau> nslookup -debug photoshopelementsandmore.com
------------
Got answer:
HEADER:
opcode = QUERY, id = 1, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 1, authority records = 0, additional = 0
QUESTIONS:
7.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.1.0.0.4.0.0.0.0.8.e.4.0.1.0.0.2.ip6.arpa, type = PTR, class = IN
ANSWERS:
-> 7.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.1.0.0.4.0.0.0.0.8.e.4.0.1.0.0.2.ip6.arpa
name = nsc7.so.cg.shawcable.net
ttl = 63770 (17 hours 42 mins 50 secs)
------------
Server: nsc7.so.cg.shawcable.net
Address: 2001:4e8:0:4001::17
------------
Got answer:
HEADER:
opcode = QUERY, id = 2, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0
QUESTIONS:
photoshopelementsandmore.com.lb.shawcable.net, type = A, class = IN
AUTHORITY RECORDS:
-> lb.shawcable.net
ttl = 600 (10 mins)
primary name server = ns1.so.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2028423175
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 600 (10 mins)
------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 3, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0
QUESTIONS:
photoshopelementsandmore.com.lb.shawcable.net, type = AAAA, class = IN
AUTHORITY RECORDS:
-> lb.shawcable.net
ttl = 600 (10 mins)
primary name server = ns1.so.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2028423175
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 600 (10 mins)
------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 4, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0
QUESTIONS:
photoshopelementsandmore.com.shawcable.net, type = A, class = IN
AUTHORITY RECORDS:
-> shawcable.net
ttl = 60 (1 min)
primary name server = ns7.no.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2003111339
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 60 (1 min)
------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 5, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0
QUESTIONS:
photoshopelementsandmore.com.shawcable.net, type = AAAA, class = IN
AUTHORITY RECORDS:
-> shawcable.net
ttl = 60 (1 min)
primary name server = ns7.no.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2003111339
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 60 (1 min)
------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 6, rcode = SERVFAIL
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 0, additional = 0
QUESTIONS:
photoshopelementsandmore.com, type = A, class = IN
------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 7, rcode = SERVFAIL
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 0, additional = 0
QUESTIONS:
photoshopelementsandmore.com, type = AAAA, class = IN
------------
*** nsc7.so.cg.shawcable.net can't find photoshopelementsandmore.com: Server failed
C:\Users\schau>
@Clive-Coaldale -- in your area, the default "suffix" is "lb.shawcable.net" (Lethbridge?).
So, NSLOOKUP first tries a query by adding that suffix.
Example: if you try "nslookup mail", NSLOOKUP first tries "mail.lb.shawcable.net".
NSLOOKUP tries to find a "IPv4" answer, e.g., "Address: 64.59.137.41".
NSLOOKUP also tries to find an "IPv6" answer, e.g., "Address: 2001:4e8:0:400b::11".
NSLOOKUP tries without that "suffix", asking the designated DNS-servers for the domain:
QUESTIONS:
photoshopelementsandmore.com, type = NS, class = IN
ANSWERS:
-> photoshopelementsandmore.com
nameserver = ns.proboards.com
ttl = 594 (9 mins 54 secs)
-> photoshopelementsandmore.com
nameserver = ns2.proboards.com
ttl = 594 (9 mins 54 secs)
I do not understand why you get "SERVFAIL" -- these DNS-servers failed to answer your request for the IP-address of the "photoshopelementsandmore.com" domain-name.
Those DNS-servers are not "far away" on the Internet:
$ tracert ns2.proboards.com
4 12 ms rc1wt-be40.wa.shawcable.net [66.163.68.18]
5 13 ms 72.14.221.102
6 65 ms 124.155.222.35.bc.googleusercontent.com [35.222.155.124]
i.e., they are hosted by Google -- by "co-located" servers on the "backbone" of the Internet in the USA, not in some "backwater" town with many "hops" to reach the "backbone".
"I do not understand why you get "SERVFAIL" -- these DNS-servers failed to answer your request for the IP-address of the "photoshopelementsandmore.com" domain-name."
I have no idea what happened re: running NSLOOKUP in Windows prompt. The offending website works fine now. On startup, the four startup websites open instantly. I'll keep that in mind. i.e. power off the router.
Yes, I live near Lethbridge, Alberta.
Thanks again for your help!
Clive