and I powered down the modem and shut the laptop off an...

[Clive-Coaldale]

@mdk and @rstra 

I powered down the modem and shut the laptop off and on startup the four URLs opened fast. Thank you. 
I will debug the offending URL tonight as it still will not load on any devices.
Later.. am out for the day now. 
Much appreciate your help!
Clive  

[Clive-Coaldale]

P.S. Are you old-enough to have been forced to convert your RRSP to a RRIF?  

A few years ago! ☺

Will debug tonight 

[Clive-Coaldale]

Hi again.

Back at the computer. I ran the command prompt instruction. I am WAY out on a limb with this stuff. The result is below.

That website works again! THANK YOU @mdk and @rstra ! 

This stuff means nothing to me...might as well be in Elbonian.  

Thank you! ☺☺ 

Clive 

================= command prompt  "nslookup  -debug https://photoshopelementsandmore.com/ ======================

Microsoft Windows [Version 10.0.22000.1574]
(c) Microsoft Corporation. All rights reserved.

C:\Users\schau> nslookup -debug photoshopelementsandmore.com
------------
Got answer:
HEADER:
opcode = QUERY, id = 1, rcode = NOERROR
header flags: response, want recursion, recursion avail.
questions = 1, answers = 1, authority records = 0, additional = 0

QUESTIONS:
7.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.1.0.0.4.0.0.0.0.8.e.4.0.1.0.0.2.ip6.arpa, type = PTR, class = IN
ANSWERS:
-> 7.1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.1.0.0.4.0.0.0.0.8.e.4.0.1.0.0.2.ip6.arpa
name = nsc7.so.cg.shawcable.net
ttl = 63770 (17 hours 42 mins 50 secs)

------------
Server: nsc7.so.cg.shawcable.net
Address: 2001:4e8:0:4001::17

------------
Got answer:
HEADER:
opcode = QUERY, id = 2, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
photoshopelementsandmore.com.lb.shawcable.net, type = A, class = IN
AUTHORITY RECORDS:
-> lb.shawcable.net
ttl = 600 (10 mins)
primary name server = ns1.so.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2028423175
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 600 (10 mins)

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 3, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
photoshopelementsandmore.com.lb.shawcable.net, type = AAAA, class = IN
AUTHORITY RECORDS:
-> lb.shawcable.net
ttl = 600 (10 mins)
primary name server = ns1.so.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2028423175
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 600 (10 mins)

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 4, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
photoshopelementsandmore.com.shawcable.net, type = A, class = IN
AUTHORITY RECORDS:
-> shawcable.net
ttl = 60 (1 min)
primary name server = ns7.no.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2003111339
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 60 (1 min)

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 5, rcode = NXDOMAIN
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 1, additional = 0

QUESTIONS:
photoshopelementsandmore.com.shawcable.net, type = AAAA, class = IN
AUTHORITY RECORDS:
-> shawcable.net
ttl = 60 (1 min)
primary name server = ns7.no.cg.shawcable.net
responsible mail addr = dnsadmin.shaw.ca
serial = 2003111339
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 60 (1 min)

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 6, rcode = SERVFAIL
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
photoshopelementsandmore.com, type = A, class = IN

------------
------------
Got answer:
HEADER:
opcode = QUERY, id = 7, rcode = SERVFAIL
header flags: response, want recursion, recursion avail.
questions = 1, answers = 0, authority records = 0, additional = 0

QUESTIONS:
photoshopelementsandmore.com, type = AAAA, class = IN

------------
*** nsc7.so.cg.shawcable.net can't find photoshopelementsandmore.com: Server failed

C:\Users\schau>

[mdk · Accepted solution]

@Clive-Coaldale -- in your area, the default "suffix" is "lb.shawcable.net" (Lethbridge?).

So, NSLOOKUP first tries a query by adding that suffix.

Example: if you try "nslookup mail", NSLOOKUP first tries "mail.lb.shawcable.net".

NSLOOKUP tries to find a "IPv4" answer, e.g., "Address: 64.59.137.41".

NSLOOKUP also tries to find an "IPv6" answer, e.g., "Address: 2001:4e8:0:400b::11".

NSLOOKUP tries without that "suffix", asking the designated DNS-servers for the domain:

QUESTIONS:
photoshopelementsandmore.com, type = NS, class = IN
ANSWERS:
-> photoshopelementsandmore.com
nameserver = ns.proboards.com
ttl = 594 (9 mins 54 secs)
-> photoshopelementsandmore.com
nameserver = ns2.proboards.com
ttl = 594 (9 mins 54 secs)

I do not understand why you get "SERVFAIL" -- these DNS-servers failed to answer your request for the IP-address of the "photoshopelementsandmore.com" domain-name.

Those DNS-servers are not "far away" on the Internet:

$ tracert ns2.proboards.com

4 12 ms rc1wt-be40.wa.shawcable.net [66.163.68.18]
5 13 ms 72.14.221.102
6 65 ms 124.155.222.35.bc.googleusercontent.com [35.222.155.124]

i.e., they are hosted by Google -- by "co-located" servers on the "backbone" of the Internet in the USA, not in some "backwater" town with many "hops" to reach the "backbone".

[Clive-Coaldale]

@mdk 

"I do not understand why you get "SERVFAIL" -- these DNS-servers failed to answer your request for the IP-address of the "photoshopelementsandmore.com" domain-name."

I have no idea what happened re: running NSLOOKUP  in Windows prompt. The offending website works fine now. On startup, the four startup websites open instantly. I'll keep that in mind. i.e. power off the router. 

Yes, I live near Lethbridge, Alberta. 

Thanks again for your help! 

Clive