Upload Issues On Stream

brady_klok
Grasshopper

Windows 10

PC Specs: i7-6700k

Ram: 16 GB

Using OBS NVEC

GTX 2070

The issue is good upload when doing a speed test, tons of interruptions when streaming to OBS. I know it's my shaw connection because I've tested my PC at a friend that has shaw 300, has anyone experienced this?

What I've Tried: Driver Updates, Modem Resets, Windows Updates

What I Couldn't find: Firmware for CGNM-2250

3 Replies

Re: Upload Issues On Stream

Moderator
Moderator

Hey brady.klok,

Thank you for reaching out! It may be a signal related issue (causing stability problems) or an issue with the modem. What troubleshooting steps have you tried so far and can you provide me some traceroutes to the twitch server? Keep me posted.

Cheers,

Tony | Community Mod.

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Re: Upload Issues On Stream

brady_klok
Grasshopper

Ive specified what I've tried if you look at the original post, is there a new firmware update for the modem? CGNM-2250

Nothing looks bad from tracert but bad on twitch inspector

 

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Re: Upload Issues On Stream

Moderator
Moderator

brady.klok there hasn't been any new firmware updates that I am aware of. Those traceroutes look good with no issues. I will recommend touching base with technical support so they can review the signal to your modem to ensure it is solid or investigate further.

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