Using XFinity app to pause internet on Firestick

fenzee
Grasshopper

I use the Xfinity app to manage internet connections to our home devices (eg phones, computers, ipads, etc).

I am wanting to manage the connectivity of our Firestick, but the firestick doesn't show up as a device within the XFinity app, and I'm wondering if anyone has any suggestions...

It may be relevant that the Firestick is connected via an ethernet cable, using an OTG ethernet/usb adapter. ie. Ethernet cable from the Rogers modem/router, to the ethernet adapter, which is plugged into the Firestick.  

Is it possible that this OTG adapter somehow masks itself from the Xfinity app?

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Probably. All three of my wifi Fire Sticks show up in the...

rstra
Grand Master

@fenzee  Probably. All three of my wifi Fire Sticks show up in the app.

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-- can you logon from your computer to the web-server "in...

mdk
Legendary Grand Master

@fenzee -- can you logon from your computer to the web-server "inside" the cable-modem?

If so, what Ethernet-connected devices show as "active" connections, with an IP-address assigned to each device on your home network?

The "router" part of the cable-modem needs to know the MAC-address of each device that tries to connect. Each device, including the FireStick (whether "wired" or "WiFi") sends its MAC-address as part of a DHCP-request to the router, and the response from the DHCP-server associates a "private" (10.0.0.xxx) IP-address so that the FireStick can send/receive over the Internet. 

Bottom line: the router is the "gateway" between the FireStick and the Internet, but I don't know why the App does not list the IP-address of the FireStick.

 

 

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Thanks for the suggestion.  I'll log into the modem inter...

fenzee
Grasshopper

Thanks for the suggestion.  I'll log into the modem interface when I have some time and look there. that may help me figure out what the device is.

I wouldn't be surprised if the USB/ethernet adapter I am using on the firestick is the issue, as it's a generic adapter.

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