Why has my bill gone from 80 dollars to 150 dollars a month

[blairmy]

Why has my bill increased so drastically and no notifications that this is gonna happen like from 80 a month to 170 a month huge difference 

[mrme]

With the extremely limited information you have provided in your post, it's nearly impossible to answer your question.  Most likely you were receiving credits from an initial promotion or value plan, and now they have expired.  I know from my Shaw bills, all credits and promotions clearly state when the start and end date is.

Instead of complaining here, why not speak with a Shaw representative directly?  They can be reached over the phone, through online chat, and even Twitter DM's.  From experience, sometimes it can take a little bit to get in touch with them, but they have access to your full account information and will be able to explain your price increase and even work with you to bring it down.

Since the forums are not monitored as closely by Shaw as they once were, the other options I have mentioned would serve you better than here.

[shaw-tony]

Hey blairmy,

Thank you for reaching out! Your best bet is to touch base with our customer support team to go over your account/billing details with you. Let me know if you have any other questions.

Cheers,
Tony | Community Mod.

[Jodardano]

My bill has gone up and service sucks keeps freezing

[g-idk]

@Jodardano , you can check on your MyShaw app or the my.shaw.ca website to see why your bill has gone up, check the billing section and in there you can find a detailed list of all the charges and payments that have been made to your account, this should show where and why your bill has increased. If you find any errors make sure to contact customer support directly through the chat function/social media chat/phone so it can be looked into.  Also if you are experiencing issues with freezing, it might be a wi-fi strength issue from the modem to the tv box.  Maybe try placing the tv box or modem in different places and you could always get a hold of support directly as mentioned above and get them to remotely check your equipment for any problems.  Wish I could help more but that is all I can suggest for you.  

[Jodardano]

Thinking of. Cancelling my service anyway I can just stream for a lot less 

[mdk]

@Jodardano wrote service sucks keeps freezing

When you called Shaw/Rogers Support (1-888-472-2222) did they trouble-shoot?

Did they remotely logon to your cable-modem, to view the "signal strength" reaching it?  Did they dispatch a technician to your home?

Has Telus replaced their twisted-pair copper cable from the telephone-pole to their box on the outside of your home with a fiber-optic cable?  If so, it should be possible to get your Internet from Telus.  In the past, Telus offered a "buy-out" -- paying the remaining months on your Shaw two-year Value Plan -- if you switched to their services. I don't know if that offer still is available.