Affected Area: Red Deer and surrounding areas (Ponoka)
Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueCurve TV, WiFi Access Points
Reference Number: CHG0660902
Date: Nov 13, 2024
Start: 23:30 CT
End: 06:00 CT
Summary: Some customers may experience an interruption of the affected Shaw services between 11:30 pm and 6:00 am CT. This interruption is expected to last approximately six (6) hours & thirty (30) minutes. Services will be restored automatically when the maintenance is complete.
To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.