Affected Area: Calgary (Edgemont)
Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, Ignite TV, WiFi Access Points
Reference Number: INC1582191
Summary: Some customers in the Edgemont area of Calgary are experiencing an interruption to Internet, Television and Home Phone services. We are working to restore service as quickly as possible and apologize for any inconvenience this may cause.
To determine if an outage is affecting your services, check your account on the My Shaw website or the My Shaw App and look for an alert banner.”
Live Updates:
10/17/2024
19:44 MT
Technicians continue work to restore service as quickly possible. However, due to the complexity of the repairs involved, we expect that this will take a few more hours. More updates to be provided when available. Thank you for your patience.
10/17/2024
17:40 MT
Technical crews are dispatched to arrive on site to investigate this matter.
10/17/2024
15:54 MT
We're looking into it. Stay tuned for updates.