Apple TV access to Canadian Networks "Shaw Provider"

wiz
Grasshopper

On Apple TV access to Global TV and others requires code and selecting provider "Shaw" but on entering my shaw ID/PW it returns  "The page you're trying to access is no longer available." ???? WHY

It use to work

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Re: Apple TV access to Canadian Networks "Shaw Provider"

shaw-tamara
Moderator
Moderator

Hi wiz 

I haven't heard any other reports of this so far but we can check to see if we can find anything out for you. Just out of curiosity, does your MyShaw ID username and password work otherwise? Like you can log into MyShaw successfully? We just want to rule out if it might be an issue with the Shaw ID first. Thanks!  

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Re: Apple TV access to Canadian Networks "Shaw Provider"

wiz
Grasshopper

Yes I can sign into shaw, the error message was not incorrect id/password

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Re: Apple TV access to Canadian Networks "Shaw Provider"

shaw-tony
Moderator
Moderator

 it is possible the re-direct link on Apple TV was not updated. Global TV Go should be working as expected. I would recommend reaching out to Apple to see if they have a solution to this.

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