No Recordings

beachtek
Grasshopper

I can set shows to be recorded on my Bluecurve TV but they never show up on the Saved recordings. Why? It worked when I first set it up but no longer.

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Ya I see a couple other posts with recording issues, so m...

rstra
Grand Master

Ya I see a couple other posts with recording issues, so must be only affecting certain accounts.

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Scheduled Recordings

Pbourg
Grasshopper

All of my scheduled recordings have been deleted and I cant seem to schedule any new recordings. Any idea what's up?

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I'm having the same issue.  I set up recordings, confirm...

Trishi
Grasshopper

I'm having the same issue.  I set up recordings, confirm and then go to watch and nothing is there.  What's going on?

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I have moved your posts into this thread in regards to cu...

shaw-valerie
Moderator
Moderator

@Trishi @beachtek @Pbourg @Zokamba I have moved your posts into this thread in regards to current issues with BlueCurve TV recordings. Our teams are currently investigating an issue that is preventing some users from being able to create new or access existing recordings. If you get in touch with our technical support team they may be able to manually resolve the issue with a remote refresh. 

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