@tc10 The latest model is just a streaming box, no PVR. However you can record and store tv show in the Blue Curve cloud. All works well.
Also my BlueCurve boxes perform very well and the picture is crisp and clear. I found the picture better than the Apple TV streamer. There seems to be less Moire.
Fibre Gig 1.5
here I am almost 3 years after your post. I'm having the same issues. But it's only on Sports especially hockey. There's a contour around all the players of pixelation. It's not a frame rate issue. I had the cable service through a Gateway before switching to Blue curve, and the Gateway picture is much better. On the blue curve 4K looks like HD, and HD looks like standard definition.
Ou Shaw Arris TV Gateway 1TB external PVR storage drive just crashed so I am now having to move to BlueCurve TV and doing some updated research.
Is BlueCurve TV still limited to 500 GBs of storage for shows & movies?
Does Shaw have an option to add more TV shows & movies storage in the Cloud yet?
To anyone still having this issue, we just switched from Telus optik to Shaw bluecurve and I can confirm that the picture quality is absolutely subpar.
As said previously, 4k looks like barely HD and HD looks like 480p. Currently have a technician coming to look at it, even the Netflix on the box looks like garbage, switched to the Netflix on my tv and it looks fantastic.
Its not my tv either, I have a 65" LG C2 and I have carefully and properly calibrated it. Also, I had Telus before this and the picture quality (for cable) was 2nd to none.
Wll update after the tech makes his visit.
Well, same here. Switched from coax to wifi Xi6 boxes and it looks terrible! Extremely compressed, low resolution images. I don't think it quite reaches 720 levels...closer to 480. The 4K TSN channels are slightly better and are running more like 720. I have 3 boxes on different TVs. All look like crap. As I knew they would, they blame it on my modem being set in bridge mode because I want to use my own mesh wifi routers which are far superior. I tried disabling bridge mode and tried connecting to their router but it makes no difference. I have over 500 Mbps wirelessly at each location. Tried wired ethernet, no difference.
I have a technician coming in about 10 days to look at it. If he says that is normal, then it is time to cut the cord!
What a terrible experience! And then making me box up all their crap and mail it to them! Wow...couldn't be worse service if they tried. And they are trying.
@dalehuhtala -- you have responses in your other 2 very-similar threads:
There is a very small group of volunteers who try to help within this discussion forum.
Unfortunately, "triple-posting" is going to get similar responses for all 3 threads.