Works fine same hdmi port using a firestick but still bla...

[David169]

Works fine same hdmi port using a firestick but still blank after welcome

[mdk]

@David169 -- welcome to this peer-to-peer discussion forum, where volunteers try to help.

This forum is not a direct path to Shaw Support [1-888-472-2222].

Please tell us:

1. which Shaw/Rogers TV box you have;
2. the manufacturer of your TV;
3. the model-number of your TV;
4. the video-resolution of your TV (HD? Full HD? 4K?);
5. the number of HDMI-input ports.

Do you have a computer monitor with an HDMI-input port, that you can connect to your Shaw TV box? Does it work?

If your TV has multiple HDMI-input ports, cycle through those ports, to see which one is "live".