Bluesky stock (Calgary)

[dionysis]

I was scheduled to have my old Gateway system replaced with a Bluesky one today. Last week I got a call informing me that the Calgary outlets are out-of-stock and so I could not be upgraded. I was told that Shaw is working on "updating" the Bluesky systems, hence the lack of stock.

What does this "update" entail and when is it expected to be completed?

Thanks.

[shaw-tamara]

Hi dionysis 

We apologize for the inconvenience this has caused. Unfortunately at this time we don't have any updates available as to when we are expecting the boxes to be back in stock, but hopefully it won't be much longer. You're welcome to check in with customer support for updates at any time. 

[dionysis]

Hey Tamara, thanks for your reply.  The Billing department person I talked to last week said the equipment was being updated.  Can you tell me what is changing in the box?  I'm looking forward to trying the new system out  🙂

[shaw-tamara]

Unfortunately we don't have any information that we can share about the updates at this time, but once we do, it will be posted on Community.  

[dionysis]

Thanks Tamara - I guess I will just have to be patient.