Just a minor one really but still wondering. On CNN now (4:43PM, Nov. 14).....CNN transmission is having some kind of odd focus problem. It's the only channel having this. I've checked everything else. If you watch closely enough it gets fuzzed around the edges and behind and then it clears. It's not my tv because I checked my other tv, different make and all.....and it's doing that on there as well. Not earth shattering but odd. When someone moves their head you can see it or look at their clothing or colour in the background it goes....fuzz, clear, fuzz, clear. The picture itself is clear but there's something minor going on with the focus. You have to watch for a minute or two and you'll see what I mean. Hard to describe properly in a way. But it's noticeable. So thought I would just ask. It wasn't happening this morning.
Same here in Summerland CNN channel 18.A little fuzzy,out of focus then get sharper then fuzzy and then sharper.A very subtle flickering its very strange and only happens on CNN.
Thanks for letting us know! Do you happen to know if it's affecting a specific program? Do you notice it during commercials as well as the regular broadcast?
I live in the lower mainland and work in Victoria. The focusing/defocusing issue is visible on CNN in both my residences. This is the only channel out of the large tv package I have in both places that does this, Please fix this problem shaw, it is extremely annoying.
I have the exact same problem in the YYC area. I upgraded to a 4K TV and for the first time noticed this problem on CNN on the new 4K right away. Had in the past noticed the odd pixelation problem on CNN (and hence considered it an odd/weak signal) but never noticed this effect before.
Description of the problem is: every 1 or 2 seconds it sharpens and focuses, then slowly blurs for a couple of seconds and then sharpens again. Repeats every couple of seconds continuously and is most noticeable on slow background movement and in faces (which have lots of detail).
After noticing it on the new 4K went and verified on another 1080p older HDTV. Much harder to detect/see on the older non-4K TV but the effect is happening there as well. Went and checked on a really crappy 32" 10 year old TV - difficult to see the effect on that one but if you look very closely and carefully, it's definitely there as well. Conclusion: it's not a problem with the new 4K TV - it's just that the new 4K TV is accentuating the issue making it far more noticable.
Next step is to see if I can observe the same at someone else's house with a Gateway and/or with a Bluecurve. I think there's a reasonable chance that I might now that I know what to look for.
I'm guessing there's some sort of difference with Shaw's CNN feed with respect to compression algorithm or compression level? And that it's not anything to do with my TV, Gateway, Portals, or the signal. The most compelling evidence to support this is that it happens continuously on CNN including during US commercials but stops only during Shaw added simsub commercials!
Shaw folks: what can you suggest?
Bump. Nothing Shaw????
I'm noticing that sometimes it better, sometimes it's worse. And if you just have a 1080p TV you probably don't notice it. It's one of those things where people say "I have CNN on Shaw and it looks perfect"..... then you point out the effect and what to look for and they say ".... oh, never noticed that before".
To me it seems to be a variable bit-rate compression issue. Fast moving scenes are mostly ok. But where you have a host with a slowly changing background or face movements - that's when it's noticeable.
I have this symptom too and thought a new TV would fix it, but seems others have tried this. What confused me is how we can have people reporting this problem, but it's not possible to reproduce. What have the service techs been able to diagnose or fix?
Could it be a Shaw ground-located satellite-dish that is pointed at the CNN-feed coming from a particular satellite that, at a certain time-of-day, when the sun moves "behind" the satellite? Time-of-day when it occurs? Season? The dish at your regional distribution centre (Victoria? Vancouver? Calgary? Edmonton? Other?)