Does XG1-A work with basic cable TV?

scubadoox
Grasshopper

Does the XG1-A work with basic cable or only BlueSky TV? There is a conflict between what Shaw's Website indicates and what a chat agent told me. Thanks.

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Re: Does XG1-A work with basic cable TV?

Moderator
Moderator

Hey scubadoox,

Thank you for reaching out. Cable TV services will work with either the XG1-A and BlueSky TV equipment. If you have the Gateway system and you are looking to upgrade to BlueSky TV. Your Gateway system will not work with the BlueSky TV equipment and vice versa. Let me know if you have any other questions.

Cheers,

Tony | Community Mod.

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Re: Does XG1-A work with basic cable TV?

scubadoox
Grasshopper

Thanks. I thought that would be the case. A Shaw agent on chat told me that the XG1-A did not work with basic cable. That was after the first Shaw agent on chat thought it would work with basic cable but wasn't sure so he forwarded me to the second agent.

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