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Gateway recording 5 channels, can’t watch vod

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My gateway was recording only 5 show’s but I got kicked off a VOD show I was watching so that it can continue recording the 5 shows.. why is this happening when the gateway has 6 tuners? 

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Re: Gateway recording 5 channels, can’t watch vod

Moderator
Moderator

Hey instagood,

Thank you for reaching out! The current channel you are on is likely taking up a stream which is why a scheduled recording would have stopped your VOD access. If you set a recording for 5 channels (1 channel that you are statically on), you should be able to access your VOD content with no issues. Is this the first time you have experienced this issue?

Keep me posted,

Tony | Community Mod.

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Re: Gateway recording 5 channels, can’t watch vod

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No, I think this type of issue has occurred in the past but haven’t kept track..

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Re: Gateway recording 5 channels, can’t watch vod

Moderator
Moderator

 definitely try to see if you are able to record 5 channels again (while being on one of the channels you are recording) then access VOD to see if you receive an error or get kicked out of the menu.

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