My Shawbox is saying NoIP and won’t let me set up my box

doysankar
Grasshopper

I have been trying to install my new Shaw box and I did the whole set up but at the very end the box said “BOOT” then “ChIP” and the it said “NoIP”. Can someone please tell me how I can fix this. My internet is working fine so I don’t know what to do now

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Re: My Shawbox is saying NoIP and won’t let me set up my box

Moderator
Moderator

Hey doysankar,

Thank you for reaching out! If you haven't done so already, I'd recommend trying some troubleshooting steps here. If you continue to see the "NoIP" message on your digital box, your best bet is to touch base with technical support so they can investigate further with you.

Cheers,

Tony | Community Mod.

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