I agree. I've just signed up with Shaw coming over from Telus and this bluecurve is extremely frustrating as the 30 second skip seems to only last a day. I do a reset first before entering the code and then pull the plug from the box but I still eventually get the machine going to the 5 minute skip. Believe I have 15 days from when you join Shaw to cancel the contract without penalty and this seems the route I'm going to take. Telus box never had this problem. Also there doesn't seem a way to use channel up/down and getting only the channels you subscribe to even when the guide is on free to me.
I too have to reset the box every so often (about once every day or so). Then it returns to 30fwd/15back programming.
Pull the power plug, count to 10, plug back in and wait a minute. Just don't do it while recording a program.
My skip forward button jumps 30 seconds and my skip backward button reverses 7 seconds. There are videos via your remote that will show you how to set this up. Good luck!
It should be:
Exit exit exit 0 0 3 0 shaw/menu button to save it. Worked for me. Most instructions are missing the "shaw" menu to close the sequence.
Such a terrible system I have had them out to my place 4 times, always shuts down, so sick of 210.00 per month for garbage
@Teri70 wrote: it always shuts down
Unplug its AC power, and call Shaw (1-888-472-2222), and tell them a lie, namely, that it is plugged-in, but that it does not light up -- that it seems 100% dead. At that point, the Agent's flowchart of responses might be "we will ship you a replacement via Canada Post; box-up the defective unit, and take it to any Canada Post outlet. Shaw will pay the shipping cost to return it".