Unable to watch Ignite TV on laptop any more

[MSlavin54]

Until recently (the Rogers/Xfinity merger) I was able to watch Igniite TV on my laptop. I used to log in on the Shaw Bluecurve site without any problem. Now, when I try and connect (https://rogersxfinitystream.shaw.ca/) all I get is a page that comes up saying "Now connecting to your entertainment experience" and just keeps trying to load. Does anyone else experience this? How do I connect?

[rstra]

@MSlavin54 Works for me, try clearing your browser cache, or try another browser.

[MSlavin54]

I have always used Firefox with out a problem. I took your advice and tried clearing the cache (and went as far as clearing the cookies as well) to no avail. I ended up trying Edge (my last choice in browsers) and it seems to work. Thanks

[mdk]

@MSlavin54 wrote Edge [is] my last choice in browsers.

Both Microsoft Edge and Google Chrome are based on the same Chromium open-source package. So, "under the covers", they are the same web-browser.  One vision-challenged friend likes Edge -- she can highlight a block of text, and click "read aloud".

[Tony434]

same issue for me. I just signed up today, and am trying all the things I used to do with telus. watching sports on my computer is not one of them because I simply can't open the url https://www.rogersxfinitystream.shaw.ca/  

T. 

[Zeph]

@Tony434 - The URL won't work if you put www. in the link. Try using http://rogersxfinitystream.shaw.ca

[Tony434]

you nailed it bud. thanks. the url came from the support page. good to go now!

[peedee]

Shaw/Rogers will not allow streaming to laptops any longer, only mobile devices I'm told, its not great.

[MSlavin54]

Actually you can stream the TV stations that you have in your package. You just have to find a browser that will work for you.

[michaelstein]

A temporary solution:

In Firefox, open a "New Private Window" and from there enter in your Rogers/Shaw information.

You'll have to re-enter the information each time because it is a private window/incognito mode.