I, too, find this annoying, not because I find it "inconvenient" or "unethical" but because Shaw is one of those companies that bills its customers one month in advance. Since the due date, up until this coming change, has been 30 days past the invoice date, we have only been paying for services that we have just finished using. Now those of us who pay by automatic payment will be paying for services two weeks before we've completely used them. As far as the "due date" is concerned, it's just an arbitrary date that Shaw and any other company sets up for themselves. Enmax, my energy provider, requires payment 25 to 26 days after the invoice date; all of my credit cards (CIBC Master card, RBC Visa card, and ATB Master card) required payment 21 days after the invoice date. My Property Assessment Notice was dated May 17, 2024, yet it's not due until June 30, 2024, giving me 44 days in which to pay. My gasoline company gives me 27 days from the end of each month to pay. It is each company's prerogative as to how much time they give you to pay. It is just unfortunate that Shaw decided to change the date of automatic payments without giving an explanation. There must be a reason, giving the fact that, as Grand Master commented, you can just turn off your automatic payment and pay it yourself manually on the due date. It would at least be fair to everyone if Shaw just decided to change their due date to 14 days after the invoice date. Then everyone would be paying their invoice 14 days after it was billed and not just those that have signed up for automatic payments. Just for the record, Grasshopper, I have Telus as my mobility provider and they take payments 15 days from the invoice date of your bill, so it's the same as Shaw; plus, you cannot pay by credit card or you get charged the 3 or 4 percent that the banks charge them for it. Another thing to consider before making the switch to Telus is that if you live in a small rural area, Telus may not be able to provide you with high-speed internet. We had a Telus representative build us a sweet deal just last month for less than we are paying with Shaw, and an hour after he got our approval, he was on the phone back pedalling and telling us that he was told that he could not provide us with what he had quoted us! Also, what makes you think Telus is not a corporation?
