new withdrawal dates

[Mary32]

What I am understanging and please correct me f I am wrong.

Regarding the 2 July payments: 

the payment withdrawn on the 9th of July is for the June invoice and the payment withdrawn 14 days / 2 weeks later is for the July Invoice.

Going forward we will be paying invoices for the current month rather than the previous month. 

Is the above correct? 

Can you clarify the August date for bank withdrawal.  The letter reads 14 days after the invoice date.  My invoices have been dated on d the 9th of each month.

Thank you

Suzanne Lively

[rstra]

@Mary32 

Effective July 15th, the required payment date will be 21 days after the invoice date and automatic payments will be 14 days after the invoice date.

[Mary32]

You did not reply to the first part of my email. I asked if I was correct in assuming the 2 payments in July were for the June and July invoices and going forward we would be paying the current month and not the previous.

[rstra]

@Mary32 

Your bill will show the invoice date, due date and service dates, ie. 9-July-24 to 9-Aug-24. Refer to the bill to confirm.