Pay two times Mar.1st and 2rd $286.85 $286.60

john_k_tsai
Grasshopper
 
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-- have you signed-up with Shaw to automatically receive...

mdk
Legendary Grand Master

@john_k_tsai -- have you signed-up with Shaw to automatically receive payment, via your bank account or your credit-card?

Where are you seeing the two charges? via the My Shaw Portal, or via your Online Banking ?

One month, a few years ago, the "automatic" billing was declined by my bank -- incorrect account information. I suspect that a Shaw employee, not a Shaw computer, processes those "automatic" charges, and the employee made a typo when submitting the transaction.

 

 

 

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